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Frequently Asked Questions


How can I buy a True Kit?

You can order a boat directly from our website or get in touch with us through our contact page.  Payments can be made using a credit card or by direct bank transfer.  We send our boats anywhere in the world using DHL door to door service.  Delivery typically takes just a few days.

 

Why should I choose a True Kit inflatable over another inflatable?

When you choose a True Kit inflatable, you know you are buying a quality product, designed by boaties, for boaties.  With all the noise out there on the internet, we know the decision can be difficult, so let’s look at what sets True Kit apart. 

Each True Kit inflatable is a unique design of ours.  At True Kit we design and test every model in our home waters in New Zealand.  We manufacture our boats out of the best available materials using the best technology and systems available and we sell the boats direct to you.  In short, we bring you the best inflatable boat at the best value.  The people behind True Kit have been around boats all their lives, they use boats on a daily basis, and they bring this experience to every boat sold.

 

Why use the more expensive German made Valmex®?

We conducted extensive research before choosing Valmex® for our boats.  Valmex® is manufactured by Mehler Texnologies in Germany. Mehler have been manufacturing high quality textiles for over 60 years.  They don’t make anything other than top grade products.  There are many cheaper fabrics, particularly those produced in Asia which simply do not meet the True Kit standard and those expected by our customers. Valmex® costs around double the price of the common pvcs you typically see on inflatable boats.  This fabric is widely recognised as the best weldable fabric for boats in the world and it has been extensively tested in the harshest conditions around the globe.  

Before you buy your inflatable boat, ask “is it Valmex®?”

 

Why thermo-weld the seams of the pontoons?

Research indicates that glued seams are usually the first point of failure on an inflatable boat.  This is typically due to a combination of reasons relating to the fabric itself and the glues used.  In contrast a thermo-bonded or thermo-welded seam results in a seam 4 times stronger than a glued seam.  The seam in fact becomes stronger than the fabric itself.  It is a mechanical bond as compared to a chemical bond.  Remember the tube seams on an inflatable boat are under constant pressure and every time a glued seam is exposed to UV it is becoming weaker.  Make sure your next inflatable boat has welded seams.

 

What are the packed-down dimensions of the boats?

Check out this specification sheet to view the packed down sizes of each model - click here

 

Is it ok to fold and unfold the boat multiple times?

Yes.  This is one of the reasons we use the highest quality fabrics available. Cheaper fabrics lose there flexibility and durability over time compared to Valmex®.

 

Are True Kit inflatables easy to set up and easy to pack down?

Yes.  Our boats are the easiest boats in the world to both set up and pack down.  There are no nuts and bolts, velcro or tools needed.  Simply insert the floor and inflate the tubes and floor.  Everything automatically gets locked into place.

 

Why add rubbing protection to the bottom of True Kit inflatables?

As boaties ourselves we know how boats get used.  You arrive at the beach and the first thing you do is pull it up on the sand.  All inflatables require bottom and side rubbing protection.  Without rubbing protection the life expectancy of your inflatable boat is significantly decreased.  We also recommend you add transom wheels to your True Kit to provide ease of moving the boat around on land.

 

What guarantee do you offer?

We offer a 5 year limited warranty on new boats.  Warranty terms can be found under the technical section. Actually, boats built with Valmex® 20 years ago can still be seen zipping around demonstrating exceptional long life expectancy.

 

Do you have accessories I can buy?

Yes we have a great range of accessories, including under-seat bags, custom-sized insulated fish coolers, transom mounted wheels and a full range of Railblaza equipment for personalising your set up.  We can also offer full packages including Yamaha, Mercury and Suzuki outboard engines.  Check out our product pages and if you cannot find what you are looking for call us.

 

What is included as standard when I buy a True Kit?

Aluminium bench seats (1 or 2 depending on the model), oars, high quality hand pump, boat bags, repair kit.

 

Valmex® or Hypalon?

Both are top quality fabrics and very resistant to a range of environmental factors.  However, we prefer to build our boats from German engineered Valmex® as it can be thermo-welded whereas you can only glue hypalon seams, and as we discussed earlier the glued seam is the weak point on an inflatable boat.  Valmex® produced boats are also lighter which means less heavy lifting for you.

 

Where are True Kit inflatables made?

True Kit use of a range of materials that we source from all over the globe!  This includes Valmex® from German and Railblaza from New Zealand. The boats are then manufactured at a state of the art facility in China.  This facility is one of a few top-class production facilities that has a range of welding equipment used by technicians trained in this difficult process.

 

Are inflatable boats suited to fishing?

Absolutely! They are lightweight, stable and quiet on the water making them fantastic fishing platforms. We recommend that you leave the gaff at home and take the net, leave the knife in the car and take a decent pair of scissors.  Some common sense around protecting the boat from fish spikes in recommended.  This can involve using a protective mat and dropping the caught fish directly into a fish bin.

 

Is an open or closed transom best?

We have extensively tested both and concluded that for most people most of the time, a closed transom is significantly better.  Closed transoms provided a much more rigid and safe platform for securing your valuable outboard engine.  Thrust from the outboard is not lost due to undue flexing like with tube transoms.  Plus a closed transom keeps your feet dry and keep your gear in the boat!

 

What if I get a puncture?

True Kit inflatables have several air chambers for safety.  In the unlucky event that you get a puncture, all True Kit Inflatables come with a puncture repair kit.  Feel free to have a go yourself, or if you want an expert to do it, call us and we will happily recommend someone.  Normally, even the worst accidents can be repaired. More information on repairing inflatables can be found on our YouTube channel here

 

How do I care for my inflatable?

Give your boat a fresh water rinse when you are finished with it.  Dry it out before storing it.  Keep it out of the sun when you aren’t using it.  A protective cover is recommended if you plan to leave your True Kit outside.  We also offer high quality Aurora products which clean and protect your boat.

 

How do I fold my True Kit inflatable for compact storage?

Your True Kit inflatable will come beautifully packed, so pay careful attention when you open the carton as to how we have packed it for you - this is the best way for you to do it in the future. Also, check out our YouTube channel to see videos on how to pack your inflatable boat up.

 

What pressures are best for my True Kit Inflatable?

Inflate the tubes to 3 psi and the high pressure floor to 10 psi.  Correct pressures ensure your boat performs better and lasts longer.

 

Do True Kit inflatables make good tenders?

Being catamarans, all True Kit inflatables sit flat on the deck of your yacht.  This means no cradle is necessary saving valuable deck space.  All True Kit’s boats are more efficient than your average inflatable meaning only small outboards are necessary - this saves weight and fuel.  The stability and lightness of our True Kit tenders has completely changed the boating experience of many of our experienced boating customers.

 

Further information available in the Technical Section