True Kit boats are recognisedinternationally for superb quality and performance. We are proud of our reputation and the industry-leading commitment we bring to ensuring that owners everywhere enjoy a truly world-class experience.
True Kit sends boats from our New Zealand headquarters to customers anywhere in the world. To ensure every boat meets our expectations each one is quality checked, including full inflation and deflation before being packed by hand. We can typically prepare and dispatch your standard order within 3 working days from confirmed order.
If you are purchasing from outside of New Zealand we will use an international door to door courier service (DHL/TNT/FEDEX). Once your order has been confirmed we will contact you via email with shipping details. Each shipment will require customs clearance and the courier service will assist with this step. Local duties or taxes may be due when the order clears your local customs.
New Zealand Orders
For shipping within New Zealand we use Mainfreight. Shipping costs will be calculated either via our shopping cart or your invoice if you order via email. Once we have received your order you will be sent a confirmation of your order which will include delivery details.
The Buying Process from Start to Finish
Choose your products on our website and carefully select your accessories
You will receive an immediate order confirmation email
We will prepare your order in the True Kit workshop
Your order will be booked with a courier service and we will email you the tracking information
Your order will be collected from the True Kit Team by the courier
The customs clearing team from the international courier will assist with efficiently clearing your order. If there are duties to pay or documents to be completed they will contact you (please note that local duties may be payable)
Your order will be delivered to your chosen address
Now it's time to enjoy your new True Kit inflatable!
When you buy a True Kit inflatable from us you are dealing with a New Zealand company that is committed to providing the highest quality inflatable boats and products. Each of our boats comes with a warranty and has been tried and tested in the most challenging of New Zealand conditions.
We welcome your feedback of our products. If you have a special request don't hesitate to contact us.
First Class Service
"Buying a boat unseen is never easy, especially when the purchase is from a different country however the team from True Kit answered all the questions that I had along with additional information that I requested that was un related to the sale of the boat. The ordering, shipping and delivery to Australia was seamless even with all the craziness due to COVID. I would definitely recommend them to anyone."-Matthew Sofi