Privacy policy

Privacy Policy

True Kit is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By visiting our website, using our services, or providing your information to us, you agree to the terms of this Privacy Policy.

Information We Collect

  • Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.
  • Usage Information: We may collect non-personal information about how you interact with our website, such as IP addresses, browser type, pages visited, and referring pages.

How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
  • Marketing and Communications: With your consent, we may send you promotional emails about our products, services, and promotions. You can opt-out of these communications at any time.
  • Website Improvement: We analyze usage data to improve our website's functionality, content, and user experience.

Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing.
  • Legal Compliance: We may disclose your information when required by law or in response to valid legal requests from government authorities.

Shopify

  • Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
  • Your data is stored through Shopify’s data storage, databases and the general Shopify application. 

Payment

  • If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 
  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 
  • For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Data Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can manage cookie preferences through your browser settings.

Links 

  • When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Children's Privacy

  • Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without parental consent.

Your Privacy Choices

  • You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications from us.

Changes to This Privacy Policy

  • We may update this Privacy Policy periodically. Any changes will be reflected on our website with the effective date.

Contact Us

  • If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@truekit.net

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

Thank you for trusting True Kit with your information.